At Pro Boiler Care Limited, we know that homeowners often have questions about boilers, heating systems, plumbing, and safety. To help, we’ve put together this dedicated FAQ page with clear, straightforward answers.
We recommend having your boiler serviced once every 12 months. Regular servicing ensures your boiler runs safely, efficiently, and remains under manufacturer warranty. It also helps spot potential issues early before they turn into expensive repairs.
Our boiler service includes a full safety inspection, cleaning of key components, gas pressure and flue checks, efficiency testing, and advice on the overall condition of your system. We’ll also let you know if we find anything that may need attention in the future.
Signs that it may be time to replace your boiler include: frequent breakdowns, rising energy bills, strange noises, uneven heating, or if your boiler is over 10–15 years old. A new boiler will often be more reliable, efficient, and cost-effective in the long run.
If your boiler stops working, first check basic things like thermostat settings, power supply, and system pressure. If the issue persists, call a Gas Safe registered engineer. We provide 24/7 emergency callouts to get your heating and hot water back as quickly as possible.
We are based in Hitchin and cover Hertfordshire, Bedfordshire, and the surrounding areas, including towns such as Luton, Bedford, Stevenage, Baldock, Biggleswade, Letchworth Garden City, and Stotfold.
Yes. All our engineers are fully Gas Safe registered, which means we are legally certified to work on gas appliances. Safety is always our top priority.
Yes. We repair, service, and install all leading boiler brands, including Worcester Bosch, Vaillant, Ideal, Baxi, Glow-worm, and many more.
The cost of boiler repairs depends on the type of fault and parts required. We always provide a clear, upfront quote before starting any work so you know exactly what to expect.
Yes. We offer 24/7 emergency callouts for boiler breakdowns, heating faults, plumbing issues, and gas emergencies. Our goal is to restore safety and comfort to your home as quickly as possible.
Yes. We understand that a new boiler can be a big investment, so we offer flexible payment options to help spread the cost. Speak to our team to find out what plans are currently available.